This website and the text messaging program described in section 13 are operated by Elite Insurance Systems LLC, 5560 Lexington Ave Unit #429, San Jose, CA 95123. Insurance is placed by Frankie Alicea, a licensed independent insurance broker (California license #4276736, National Producer Number #20996126, licensed in California, Texas, Nevada and Idaho), with marketing operations supported by Apex Financial Group. The site helps you request a free 15 minute insurance review. Contact for anything in this policy: phone +1 (510) 520-4265 or email Manifestdestiny247@gmail.com.
It covers information collected on this website, including through the fit check questionnaire, the on page voice assistant, the booking calendar, and cookies or similar technologies, and information you give us on a Facebook or Instagram lead form run by Elite Insurance Systems LLC. Once you apply for an insurance product with a carrier, the carrier's own privacy notices also apply, and Frankie will provide any notice of insurance information practices required by state insurance law at that stage.
| Category | Examples | Source |
|---|---|---|
| Identifiers and contact details | First name, phone number, email address | You, through the form, the voice assistant, or a Facebook or Instagram lead form |
| Demographic details | Age, state of residence, number of dependants | You |
| Insurance profile | Coverage goals, existing coverage and rough amount, desired coverage amount, self described general health (fair, good, excellent) | You |
| Scheduling details | Requested appointment day and time | You |
| Voice input | What you say to the assistant, converted to text in your browser. Audio is processed to be understood and is not stored by this site. | You, only if you use the microphone |
| Device and usage data | IP address, browser type, pages viewed, how far you scrolled and whether you started the questionnaire, ad click identifiers, cookie and local storage identifiers. Our own first party visit measurement stores your IP address only as a one way hash. | Automatically, including through advertising cookies and pixels |
| Consent records | Whether you checked the contact consent box, the time you checked it, and the version of the consent text you saw | Automatically when you submit the form |
Your general health answer is optional context you volunteer so a licensed broker can prepare. We treat it carefully: it is used only to prepare your review, and we do not send it to advertising platforms.
To prepare and schedule your free review, to contact you about the review you requested, to send you the communications you consented to, to operate and improve the site, to measure advertising, to keep records that laws require (like consent records), and to protect against fraud or abuse. We do not use your information for unrelated purposes without telling you.
The assistant on this site (shown as Aura) is an automated AI voice, not a human. Its spoken replies are generated in real time by speech synthesis providers. If you choose to use the microphone, your speech is converted to text by your browser's built in speech service so the assistant can understand you; this site does not record or store the audio. While voice mode is on, the microphone stays active between questions so your browser does not ask for permission again mid conversation; it stops the moment you tap Stop the mic, switch to the buttons, close the assistant, or leave the page. The text of your answers, whether spoken or typed to the assistant, is processed by our servers and by Anthropic, our contracted AI service provider, so the assistant can understand and respond and so we can improve how it helps. Contact details are not included in what the AI provider receives, and a written transcript may be kept with your review record. You can use the entire site without the microphone by tapping or typing your answers, and you can close the assistant at any time.
| Recipient | Who that is today | Why |
|---|---|---|
| Hosting | Vercel | Serves the website and receives form submissions for delivery to Frankie |
| Scheduling | Cal.com | Shows the live calendar and books your time; receives the name, email and preparation notes you submit |
| Voice synthesis | ElevenLabs and Fish Audio | Turn the assistant's text replies into audio. The text of replies is sent; your form answers are not sent to these providers beyond what the assistant speaks |
| Speech to text | Your browser's speech service (for example Google on Chrome) | Converts your speech to text on your device's browser if you use the microphone |
| AI understanding | Anthropic (Claude) | Interprets the text of your answers so the assistant can understand and respond. Contact details are not sent in these requests, and Anthropic's API does not use this data to train its models |
| Advertising, measurement and lead forms | Meta Platforms (Facebook and Instagram ads tools) | Measures whether ads led to reviews, using limited event and device data. Where you reply to an ad through a Facebook or Instagram lead form, Meta hosts that form and therefore receives the name, phone number, email, state and consent record you enter in it, under Meta's own privacy policy. We do not pass your health answer or your questionnaire answers to Meta |
| Text message delivery | Twilio | Delivers the text messages you consented to receive. Receives your mobile number and the message content only, as our processor, and never for its own marketing |
| Lead handling | Frankie's customer relationship and automation tools | Deliver your request to Frankie quickly and keep consent records |
We do not sell your personal information for money, and we do not give it to unrelated third parties for their own marketing. Sharing device level data with an advertising platform for measurement can count as "sharing" or a "sale" under some state privacy laws; section 8 explains how to opt out. If the business is ever sold or reorganized, information may transfer as part of that transaction under this policy's protections.
The site uses cookies and similar technologies, including the Meta Pixel and related server side measurement, to measure advertising and improve the funnel. These tools may collect device identifiers, IP address, and the pages you visit here. We configure advertising events to exclude your questionnaire answers, including health. You can control cookies in your browser settings, and you can opt out of advertising data sharing in section 8. This site responds to the Global Privacy Control signal by treating it as an opt out of advertising data sharing for that browser. Like many sites, it does not respond differently to legacy "Do Not Track" browser signals beyond that.
Calls and texts. Reply STOP to any text to stop texts, tell us on any call to stop calls, or use the contact details in section 1. We honor revocations promptly, at most within ten business days, across calls, texts and AI assisted outreach.
Email. Use the unsubscribe link in any marketing email or contact us.
Do Not Sell or Share My Personal Information. To opt out of advertising related sharing of your device data, contact us at Manifestdestiny247@gmail.com with the subject "Privacy choices," or send the Global Privacy Control signal from your browser. This mailbox is also our designated request address for Nevada residents under NRS 603A.340.
Access, correction, deletion. You may ask what information we hold about you, ask us to correct it, or ask us to delete it. We honor these requests for all visitors as a matter of practice, whether or not a specific privacy statute obligates us to, except where the law requires us to keep something (for example consent records or insurance records). We will verify the request and respond within 45 days.
Review and change. California residents may use the same process to review and request changes to personal information collected by this site.
Frankie is a licensed insurance producer, and information collected in connection with an actual insurance application is additionally protected by state insurance privacy laws, including the California Insurance Information and Privacy Protection Act. If you move forward to an application, you will receive the specific notices those laws require, and carrier underwriting information will be handled under the carrier's rules.
Review requests and related answers are kept while your request is active and for a reasonable period afterward. Consent and opt out records are kept for at least five years to satisfy telemarketing recordkeeping expectations. Records connected to placed insurance are kept as insurance law requires.
Information travels over encrypted connections and access is limited to the people who need it to serve you. No website can promise perfect security; if a breach affecting you occurs, we will notify you as the law requires.
This site is for adults. It is not directed to anyone under 18, and we do not knowingly collect information from anyone under 18. If you believe a minor's information reached us, contact us and we will delete it.
Who sends the messages. The program is Elite Insurance Systems LLC SMS Alerts and Communications. Text messages about your policy review are sent by Elite Insurance Systems LLC, 5560 Lexington Ave Unit #429, San Jose, CA 95123, on behalf of Frankie Alicea, Licensed Insurance Broker (CA Lic. #4276736, NPN #20996126). Elite Insurance Systems LLC is the sender of every message in this program.
How you opt in. You opt in on a Facebook or Instagram lead form run by Elite Insurance Systems LLC, by ticking the SMS consent box inside that form. The box is unticked by default, is never a condition of any purchase, and giving your phone number alone does not enroll you. The same applies to any other Elite Insurance Systems LLC form that shows an SMS consent box. If you do not tick it, Frankie simply calls you by hand and you are never sent an automated text.
What the program is. Once you consent, we may text you to confirm the request, send you a scheduling link, follow up if you have not booked, and confirm or remind you about a booked appointment. These are life insurance information and appointment scheduling messages, plus customer care about the review you asked for.
Frequency, rates and help. Message frequency varies with your own activity, up to 4 messages per lead. Message and data rates may apply. Reply STOP to opt out at any time; you will receive one final confirmation message and then no further messages. Reply START to re-subscribe. Reply HELP for help, or contact us at Manifestdestiny247@gmail.com or +1 (510) 520-4265. Supported carriers include AT&T, T-Mobile, Verizon, and most major US carriers. Carriers are not liable for delayed or undelivered messages.
We do not share your mobile information. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Processors that operate the service for us, such as our text message delivery provider, may handle your number strictly to deliver the messages you asked for and for no other purpose.
What we keep as proof of consent. When you tick the SMS consent box we record the date and time, the source of the form, your IP address where the form provides it, the page or form address and the exact version of the consent wording that was on your screen. We keep that for at least five years, as section 10 explains.
Elite Insurance Systems LLC, 5560 Lexington Ave Unit #429, San Jose, CA 95123. Frankie Alicea, Licensed Insurance Broker. Phone +1 (510) 520-4265. Email Manifestdestiny247@gmail.com. If you are not satisfied with our response, your state's Department of Insurance or Attorney General accepts consumer inquiries.